Digital
Integrity.
In a space dedicated to personal equilibrium, your data deserves the same stillness. Our policy outlines how we protect your information with the same precision we apply to our physical recovery practices.
The Information We Retain
We only collect data that serves a functional purpose for your experience at Recovery Essential. This is not a repository for mass marketing; it is a ledger of your preferences and communication.
Contact Details
When you reach out via our forms, we capture your name and email address. This is solely to facilitate a response to your inquiries regarding our philosophy and physical practices.
Usage Logs
Standard analytical data such as IP addresses, browser types, and entry/exit pages are logged to understand how our content is consumed. This helps us optimize our digital "lunar surface" for better readability.
Communication History
Records of our email exchanges are kept to provide context for future interactions, ensuring our guidance remains consistent with your previous journey steps.
Like a footprint on the moon, every digital interaction leaves a trace. We ensure yours are handled with care.
How We Use Your Insights
Data at Recovery Essential is never sold, traded, or shared with third-party brokers for their independent profit. We use your personal insights to refine the way we deliver our core philosophy. Your feedback directly shapes our future guides on physical rest and psychological recalibration.
Core Principles of Use:
- Direct communication regarding scheduled consultations or inquiries.
- Periodic updates on new routines if you have opted into our newsletters.
- Legal compliance with Indonesian regulations and international data standards.
We maintain strict security measures to prevent unauthorized access to our servers. Every staff member at Recovery Essential is trained to respect the boundaries of client confidentiality, ensuring your journey toward rest remains a private endeavor.
Your Data Sovereignty
The information we hold belongs to you. We act as temporary stewards. You have certain rights regarding how this data is stored and viewed.
Access & Rectification
You may request a copy of the personal data we hold about you at any time. If any information is incorrect, we will update it immediately upon notification.
Erasure (Right to be Forgotten)
Should you wish to sever your tie with our platform, you can request the total deletion of your personal records from our database.
Security Architecture
Our digital environment is protected by industry-standard encryption protocols. We treat our data stacks like a pressurized cabin—isolated, secure, and monitored.
- Encryption Standard: SSL/TLS 1.3
- Storage Location: Secure Cloud - APAC
- Compliance: Law No. 27 of 2022
- Data Protection Officer: Active
Questions?
Privacy is an ongoing conversation. If you have questions about our data handling practices or want to exercise your rights, please reach out to our dedicated support team in Surabaya.
Mailing Address
Recovery Essential
Jl. Jenderal Ahmad Yani No. 7
Kel. Kertajaya, Kec. Gubeng
Surabaya 60282, Indonesia